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General Questions

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General questions that don't sit in a specific category

  • Salvation Army Terms of Service FAQ
  • Do you sell phones?
  • What are your operating hours?
  • What is the difference between ‘As New’, ‘working’ and ‘dead’ condition
  • What happens Mobile Monster receive my phone and it fails the "as new" cosmetic condition?
  • What happens Mobile Monster receive my phone and it fails the working condition test?
  • Can I send in more than one device?
  • My phone is not listed on your website?
  • What is your ‘Risk free evaluation service'?
  • What do I need to send in with device(s)?
  • What happens if I send in my device and it has a funny cover on it, will you make fun of me?
  • Will you accept my device if it's stolen or counterfeit?

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