Dale
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Salvation Army Terms of Service FAQ
About The Salvation Army The Salvation Army is an international Christian movement, united by faith and giving hope where it’s needed most. Across Australia – in cities, country towns and rural com...
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How can I login to my account?
When you visit the MobileMonster Website, simply click on the button that says "Sign In" at the top right corner of the page. This will bring you to the login screen where you can enter the de...
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How do i tell what model my iPhone / iPad / Apple watch is?
If you have a device but dont know or are unsure of the model of device, there are a few ways to tell. Phones and TabletsOn any device you have that is functional, you simply need to navigate the...
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What are your delivery options?
There are 3 methods of delivery that we accept at the time of placing your order with us. Postage Method 1Self - Post (Australia Post) - If you select this option, this means you have chosen to p...
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What payment methods do you offer?
We offer 3 types of payment methods Payment via Bank Transfer - You will need to provide us with your Name, Bank, BSB and Account Number. Payment will be made directly to your bank account and will...
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What happens if my phone is barred or blocked by a network?
We check every device we receive through the AMTA database to determine if the phone has been blocked or stolen. If your device has been blocked, we report this to the police, no payment is made an...
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Do you purchase iCloud locked devices?
The iCloud activation lock used to stop anyone from using or activating a device that's been lost or stolen and as such, we do not purchase iCloud locked devices unless they can be unlocked by the ...
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Turn Off My Activation iCloud Lock
With Apple's operating system (iOS 7 and after), Apple's security has been updated to higher levels than ever. Sometimes, the device has been erased, but it is still linked to your account, which m...
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What if my phone is locked to an overseas carrier?
Overseas carrier locked devices do not work on Australian networks, we do not purchase these phones and can only offer to recycle these for parts to keep them out of landfill. However, if you are...
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If my phone is locked to Telstra, Vodafone or Optus will I receive less money for it?
Yes, if your phone is locked to Telstra, Vodafone, or Optus, you may receive a reduced amount for it. This is because these carriers charge us to unlock the device. To ensure you get the full payme...